Frontier LLMs

status.openai.com

OpenAI

GPT-4o, o1, API & ChatGPT

All Systems Operational

Operational
Latency
147ms
Checked
just now
Active incidents
0
Components
34
Source
Statuspage.io API

Overview

Observed uptime · 1 day100%
2026-09-202026-09-20
Component health
34 up0 degraded0 down

Components34

34 operational0 degraded0 outage34 total
  • Ads Manager
    Operational
  • Login
    Operational
  • Images
    Operational
  • Files
    Operational
  • FedRAMP
    Operational
  • Sora
    Operational
  • Ads API
    Operational
  • Fine-tuning
    Operational
  • Realtime
    Operational
  • Search
    Operational
  • Compliance API
    Operational
  • Agent
    Operational
  • Deep Research
    Operational
  • Codex Web
    Operational
  • Connectors/Apps
    Operational
  • Codex in ChatGPT Desktop
    Operational
  • Codex API
    Operational
  • Embeddings
    Operational
  • VS Code extension
    Operational
  • Sites
    Operational
  • File uploads
    Operational
  • Voice mode
    Operational
  • ChatGPT Atlas
    Operational
  • Login
    Operational
  • CLI
    Operational
  • Conversations
    Operational
  • GPTs
    Operational
  • Image Generation
    Operational
  • ChatGPT Work
    Operational
  • Chat Completions
    Operational
  • Responses
    Operational
  • Batch
    Operational
  • Audio
    Operational
  • Moderations
    Operational

Incidents25

History 25

None

Overbilling for OpenAI-hosted containers in the Agent API

Started
Fri, Sep 18, 2026, 10:29:53 PM
Updated
Sat, Sep 19, 2026, 07:52:40 AM
Resolved
Sat, Sep 19, 2026, 07:52:40 AM
Duration
9h 22m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

  3. identified

    We are still implementing the mitigation.

  4. investigating

    We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.

  5. investigating

    We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

None

Delayed support responses

Started
Fri, Sep 18, 2026, 09:36:41 PM
Updated
Sat, Sep 19, 2026, 01:10:40 AM
Resolved
Sat, Sep 19, 2026, 01:10:40 AM
Duration
3h 33m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.

  3. identified

    Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.

None

SSO sign-in and SCIM provisioning issues

Started
Fri, Sep 18, 2026, 11:00:09 PM
Updated
Fri, Sep 18, 2026, 11:18:55 PM
Resolved
Fri, Sep 18, 2026, 11:18:55 PM
Duration
18m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

Minor

We are seeing elevated error rates across API models

Started
Thu, Sep 17, 2026, 09:29:35 PM
Updated
Thu, Sep 17, 2026, 09:50:36 PM
Resolved
Thu, Sep 17, 2026, 09:50:36 PM
Duration
21m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Major

Elevated errors affecting ChatGPT Work mode

Started
Thu, Sep 17, 2026, 07:03:17 PM
Updated
Thu, Sep 17, 2026, 08:24:45 PM
Resolved
Thu, Sep 17, 2026, 08:24:45 PM
Duration
1h 21m
  1. resolved

    All impacted services have now fully recovered.

  2. identified

    We are still implementing the mitigation.

  3. investigating

    We are investigating the issue for the listed services.

  4. investigating

    We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

Minor

Elevated errors in ChatGPT Work

Started
Wed, Sep 16, 2026, 06:44:32 PM
Updated
Wed, Sep 16, 2026, 07:34:36 PM
Resolved
Wed, Sep 16, 2026, 07:34:36 PM
Duration
50m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    We are continuing to investigate elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

  4. investigating

    We are investigating elevated errors affecting ChatGPT Work. We will provide updates as we learn more.

Major

Elevated errors with gpt-image-2.5-flare

Started
Tue, Sep 15, 2026, 11:50:32 PM
Updated
Wed, Sep 16, 2026, 12:30:48 AM
Resolved
Wed, Sep 16, 2026, 12:30:48 AM
Duration
40m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    We are experiencing elevated error rates for image generation and editing requests using gpt-image-2.5-flare in the API. Our team is working to mitigate the issue. We will provide another update as more information becomes available.

Minor

Ads Manager login issues

Started
Tue, Sep 15, 2026, 04:52:36 PM
Updated
Tue, Sep 15, 2026, 04:54:01 PM
Resolved
Tue, Sep 15, 2026, 04:54:01 PM
Duration
1m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

Minor

Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans

Started
Tue, Sep 15, 2026, 07:12:04 AM
Updated
Tue, Sep 15, 2026, 07:53:36 AM
Resolved
Tue, Sep 15, 2026, 07:53:36 AM
Duration
41m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    We are investigating the issue for the listed services.

Minor

Elevated errors affecting Work Mode in ChatGPT

Started
Mon, Sep 14, 2026, 03:58:48 PM
Updated
Tue, Sep 15, 2026, 03:11:36 AM
Resolved
Tue, Sep 15, 2026, 03:11:36 AM
Duration
11h 12m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

  3. monitoring

    Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.

None

Degraded Performance affecting Agents API

Started
Mon, Sep 14, 2026, 11:20:41 PM
Updated
Mon, Sep 14, 2026, 11:39:21 PM
Resolved
Mon, Sep 14, 2026, 11:39:21 PM
Duration
18m
  1. resolved

    The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

  2. monitoring

    We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

  3. monitoring

    Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

None

Elevated error rates for Codex and ChatGPT Work

Started
Mon, Sep 14, 2026, 02:46:48 AM
Updated
Mon, Sep 14, 2026, 03:57:19 AM
Resolved
Mon, Sep 14, 2026, 03:57:19 AM
Duration
1h 10m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    ``` We are investigating elevated error rates affecting Codex and ChatGPT Work ```

  4. investigating

    We are investigating the issue for the listed services.

Minor

Elevated errors for ChatGPT users in Europe

Started
Sun, Sep 13, 2026, 04:56:41 PM
Updated
Sun, Sep 13, 2026, 05:47:55 PM
Resolved
Sun, Sep 13, 2026, 05:47:55 PM
Duration
51m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Minor

Codex GitHub Review and Pull Request Failures

Started
Sun, Sep 13, 2026, 09:26:00 AM
Updated
Sun, Sep 13, 2026, 10:53:10 AM
Resolved
Sun, Sep 13, 2026, 09:53:42 AM
Duration
27m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    Github have applied the mitigation and are monitoring the recovery.

  3. resolved

    Github has applied the mitigation and we are monitoring the recovery.

  4. identified

    We have identified an upstream GitHub service disruption affecting review publication and pull request creation in Codex. Follow [GitHub’s status page](https://www.githubstatus.com/ "GitHub’s status page") for updates. We expect these workflows to recover as GitHub restores its services.

  5. identified

    We have identified an upstream GitHub service disruption affecting review publication and pull request creation in Codex. Follow [GitHub’s status page](https://www.githubstatus.com/ "GitHub’s status page") for updates. We expect these workflows to recover as GitHub restores service. We are working on implementing a mitigation.

  6. investigating

    We are investigating the issue for the listed services.

Minor

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Started
Fri, Sep 11, 2026, 04:22:49 PM
Updated
Sat, Sep 12, 2026, 01:57:37 AM
Resolved
Sat, Sep 12, 2026, 01:57:37 AM
Duration
9h 34m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. investigating

    We are investigating the issue for the listed services.

  5. identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  6. investigating

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Minor

Elevated errors for GPT-5.6 Sol on the API

Started
Fri, Sep 11, 2026, 09:08:15 AM
Updated
Fri, Sep 11, 2026, 11:21:44 AM
Resolved
Fri, Sep 11, 2026, 11:21:43 AM
Duration
2h 13m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic. We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery

  3. identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Minor

Elevated errors for ChatGPT users in Europe

Started
Fri, Sep 11, 2026, 07:53:08 AM
Updated
Fri, Sep 11, 2026, 10:16:32 AM
Resolved
Fri, Sep 11, 2026, 10:16:31 AM
Duration
2h 23m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

None

Delays in customer support responses

Started
Thu, Sep 10, 2026, 07:53:26 PM
Updated
Thu, Sep 10, 2026, 09:48:32 PM
Resolved
Thu, Sep 10, 2026, 09:48:32 PM
Duration
1h 55m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We have identified the cause of the issue affecting our customer support systems and are implementing a mitigation. Customers may continue to experience longer than usual response times.

  4. investigating

    We are continuing to investigate technical issues affecting our customer support systems. Customers may continue to experience longer than usual response times. We are working to restore normal operations.

  5. investigating

    We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.

Minor

Elevated errors affecting ChatGPT Work

Started
Thu, Sep 10, 2026, 07:49:49 PM
Updated
Thu, Sep 10, 2026, 09:30:02 PM
Resolved
Thu, Sep 10, 2026, 09:30:02 PM
Duration
1h 40m
  1. resolved

    All impacted services are now fully recovered.

  2. monitoring

    We have applied mitigation and are monitoring recovery.

  3. investigating

    We are investigating elevated errors affecting some ChatGPT Work users. Some users may encounter server errors. We are working to mitigate the issue.

  4. investigating

    We are investigating the issue for the listed services.

Minor

Unable to open shared ChatGPT Project using direct link

Started
Thu, Sep 10, 2026, 02:21:57 AM
Updated
Thu, Sep 10, 2026, 02:28:15 PM
Resolved
Thu, Sep 10, 2026, 02:28:15 PM
Duration
12h 6m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We are still implementing the mitigation.

  4. identified

    We are still implementing the mitigation.

  5. investigating

    We are investigating the issue for the listed services.

None

Investigating unexpected usage limit resets

Started
Wed, Sep 9, 2026, 05:29:55 PM
Updated
Wed, Sep 9, 2026, 05:54:12 PM
Resolved
Wed, Sep 9, 2026, 05:54:12 PM
Duration
24m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We've identified the issue and are working on a fix.

  4. investigating

    Some Codex users may be experiencing unexpected usage limit resets.

Minor

Increased Error Rate For Pro and Plus Plan Conversations

Started
Wed, Sep 9, 2026, 03:13:14 PM
Updated
Wed, Sep 9, 2026, 04:21:45 PM
Resolved
Wed, Sep 9, 2026, 04:21:45 PM
Duration
1h 8m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied a mitigation and are monitoring the impacted services.

  3. investigating

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Minor

Elevated errors for image generation

Started
Tue, Sep 8, 2026, 02:32:42 PM
Updated
Tue, Sep 8, 2026, 09:59:24 PM
Resolved
Tue, Sep 8, 2026, 09:59:24 PM
Duration
7h 26m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We have identified the issue affecting image generation in ChatGPT and the Images API. Some image-generation requests may continue to fail.

  4. investigating

    > We’re continuing to investigate elevated errors affecting image generation in ChatGPT and the Images API. We saw an increase in failed Images API requests after our last update. We’re applying mitigations and assessing their effect. Some image requests may still fail. We’ll share another update as we learn more.

  5. investigating

    We’re continuing to investigate elevated errors affecting image generation in ChatGPT and the Images API. We’ve made changes aimed at reducing failures and are assessing their effect. Some requests may still fail. We’ll share another update as we learn more.

  6. investigating

    We’re investigating elevated errors affecting image generation in ChatGPT and the Images API. Some requests may fail. We’ll share another update as we learn more.

Minor

File uploads are delayed or failing

Started
Tue, Sep 8, 2026, 02:39:27 PM
Updated
Tue, Sep 8, 2026, 07:16:08 PM
Resolved
Tue, Sep 8, 2026, 07:16:08 PM
Duration
4h 36m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. identified

    We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.

  4. investigating

    We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.

  5. investigating

    We are investigating the issue for the listed services.

  6. investigating

    Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.

Minor

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Started
Fri, Sep 4, 2026, 07:00:26 AM
Updated
Fri, Sep 4, 2026, 10:46:54 AM
Resolved
Fri, Sep 4, 2026, 10:46:54 AM
Duration
3h 46m
  1. resolved

    All impacted services have now fully recovered.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. investigating

    We are investigating the issue for the listed services.

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Details

Aliases
gpt, chatgpt, gpt-4, gpt4, o1
Indicator
none
Path
/openai

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