Fast Inference

status.nebius.com

Nebius

AI cloud & inference platform

All Systems Operational

Operational
Latency
93ms
Checked
just now
Active incidents
0
Components
161
Source
Statuspage.io API

Overview

Observed uptime · 1 day100%
2026-09-202026-09-20
Component health
161 up0 degraded0 down

Components161

161 operational0 degraded0 outage161 total
  • Compute Cloud
    Operational
  • EU-NORTH1
    Operational
  • Compute Cloud
    Operational
  • Compute Cloud
    Operational
  • Compute Cloud
    Operational
  • Compute Cloud
    Operational
  • Compute Cloud
    Operational
  • Compute Cloud
    Operational
  • Network Block Storage
    Operational
  • Network Block Storage
    Operational
  • EU-NORTH2
    Operational
  • Network Block Storage
    Operational
  • Network Block Storage
    Operational
  • Network Block Storage
    Operational
  • Network Block Storage
    Operational
  • Network Block Storage
    Operational
  • Object Storage
    Operational
  • Object Storage
    Operational
  • Object Storage
    Operational
  • EU-WEST1
    Operational
  • Object Storage
    Operational
  • Object Storage
    Operational
  • Object Storage
    Operational
  • Object Storage
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • Virtual Private Cloud (Networking)
    Operational
  • EU-WEST2
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Managed Service for Kubernetes®
    Operational
  • UK-SOUTH1
    Operational
  • Managed Service for Kubernetes®
    Operational
  • Identity and Access Management
    Operational
  • Identity and Access Management
    Operational
  • Identity and Access Management
    Operational
  • Identity and Access Management
    Operational
  • US-CENTRAL1
    Operational
  • Identity and Access Management
    Operational
  • Identity and Access Management
    Operational
  • Identity and Access Management
    Operational
  • Billing
    Operational
  • Billing
    Operational
  • Billing
    Operational
  • Billing
    Operational
  • Billing
    Operational
  • ME-WEST1
    Operational
  • Billing
    Operational
  • Billing
    Operational
  • API
    Operational
  • API
    Operational
  • API
    Operational
  • API
    Operational
  • API
    Operational
  • API
    Operational
  • API
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Management Console
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Monitoring
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Logging
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Audit Logs
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Mysterybox
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Token Factory
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for MLflow
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Managed Service for PostgreSQL®
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Container Registry
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Marketplace
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Standalone Applications
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Soperator
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Managed Service for SkyPilot
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational
  • Serverless AI
    Operational

Incidents50

History 50

Major

Compute services are partially unavailable for customers

Started
Thu, Sep 17, 2026, 04:26:17 PM
Updated
Thu, Sep 17, 2026, 05:09:26 PM
Resolved
Thu, Sep 17, 2026, 05:09:26 PM
Duration
43m
  1. resolved

    The root cause was found and this incident has been resolved.

  2. investigating

    We are currently experiencing a partial unavailability of our Compute services, which may affect some of your workloads. Our team is actively investigating the issue and working towards a resolution. We will provide further updates as soon as more information becomes available.

None

Resuming IAM accounts is unavailable

Started
Thu, Sep 17, 2026, 10:46:52 AM
Updated
Thu, Sep 17, 2026, 11:45:10 AM
Resolved
Thu, Sep 17, 2026, 11:45:10 AM
Duration
58m
  1. resolved

    This incident has been resolved.

  2. monitoring

    Root cause is located and fixed. We keep monitoring the resolution.

  3. investigating

    We are investigating an issue with IAM Tenants Status change. Customers may not be able to resume their accounts from the suspended state.

Major

[eu-west1] Metrics for resources in this region are partially unavailable

Started
Wed, Sep 16, 2026, 04:52:49 PM
Updated
Wed, Sep 16, 2026, 06:21:30 PM
Resolved
Wed, Sep 16, 2026, 06:21:30 PM
Duration
1h 28m
  1. resolved

    This incident has been resolved.

  2. investigating

    We are currently investigating this issue.

Major

[us-central1] Object Storage is partially unavailable

Started
Wed, Sep 16, 2026, 10:45:23 AM
Updated
Wed, Sep 16, 2026, 03:42:08 PM
Resolved
Wed, Sep 16, 2026, 03:42:08 PM
Duration
4h 56m
  1. resolved

    This incident has been resolved.

  2. identified

    The team has identified the root cause of the issue and is currently applying a fix. We expect the incident to be fully mitigated within two hours.

  3. investigating

    Users might be experiencing a high rate of 5xx errors on upload requests and elevated latency on read requests.

Major

Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1

Started
Mon, Sep 14, 2026, 03:00:00 PM
Updated
Tue, Sep 15, 2026, 03:33:28 PM
Resolved
Tue, Sep 15, 2026, 03:33:28 PM
Duration
1d
  1. resolved

    This incident has been resolved.

  2. monitoring

    The error rate has dropped to zero. Requests to create, update, start, and stop SkyPilot clusters in eu-north1 are completing successfully again. We are continuing to investigate the root cause and are monitoring the service closely. Instances that were already running have not been affected at any point. We will provide a further update as the investigation progresses.

  3. investigating

    We are investigating an issue affecting Managed Service for SkyPilot in eu-north1. Requests to create or update SkyPilot clusters, as well as start and stop requests, are failing with HTTP 503 errors. Instances that are already running are not affected and continue to operate normally.

Minor

Unstable compute VM create

Started
Wed, Sep 9, 2026, 12:17:14 PM
Updated
Wed, Sep 9, 2026, 12:41:15 PM
Resolved
Wed, Sep 9, 2026, 12:41:15 PM
Duration
24m
  1. resolved

    This incident has been resolved.

  2. monitoring

    The fix has been deployed and the team is looking into the instrumentation for any signs of any remaining abnormal behaviour.

  3. investigating

    In some cases VMs may fail to create or metadata inside may not be available. The team has identified the issue and is working on deploying the fix.

Major

Connectivity issues for newly created worker nodes

Started
Tue, Sep 1, 2026, 04:11:31 PM
Updated
Tue, Sep 1, 2026, 04:26:32 PM
Resolved
Tue, Sep 1, 2026, 04:26:32 PM
Duration
15m
  1. resolved

    This incident has been resolved.

  2. monitoring

    We are continuing to monitor for any further issues.

  3. monitoring

    The issue may have caused consequential impact to VPC functionality of VMs that are not Managed Service for Kubernetes worker nodes.

  4. identified

    Worker nodes of Managed Service for Kubernetes clusters created after 15:13 CET Sep 1 2026 could experience problems connecting to/from other nodes in the same cluster. The root cause is understood and mitigation is underway.

Major

Region us-central1 partial degradation

Started
Wed, Aug 19, 2026, 10:43:23 AM
Updated
Tue, Sep 1, 2026, 09:15:30 AM
Resolved
Thu, Aug 20, 2026, 08:16:20 AM
Duration
21h 32m
  1. postmortem

    [https://nebius.com/blog/posts/incident-post-mortem-analysis-us-central1-service-disruption-on-august-19](https://nebius.com/blog/posts/incident-post-mortem-analysis-us-central1-service-disruption-on-august-19)

  2. resolved

    This incident has been resolved.

  3. identified

    Most critical issues have been resolved and the region is operational, though a subset of nodes remains unavailable.

  4. identified

    The Managed Service for Kubernetes is nearly fully restored, though a subset of nodes remains unavailable.

  5. identified

    Most nodes are operating normally. The Managed Service for Kubernetes® is still degraded, but the situation is improving.

  6. identified

    Most nodes are operating normally. The Managed Service for Kubernetes® is experiencing a partial outage, and the team is actively working to restore it.

  7. identified

    Services are still gradually continuing to recover. Many of the virtual machines are already running, but not all of them.

  8. identified

    Services are still gradually continuing to recover. Some virtual machines are already running, but not all of them.

  9. identified

    Services are gradually continuing to recover.

  10. identified

    The root cause was fixed, and the situation is stabilizing. The services are recovering.

  11. identified

    We are still experiencing temperature issues in the us-central1. Team is working on it

  12. identified

    The root cause has been identified as overheating hardware. GPU performance is impacted, and some nodes may be unavailable.

  13. investigating

    We are currently investigating this issue.

Minor

Issues logging to the Management Console

Started
Mon, Aug 17, 2026, 11:00:00 AM
Updated
Tue, Aug 18, 2026, 04:01:51 PM
Resolved
Mon, Aug 17, 2026, 01:00:00 PM
Duration
2h
  1. resolved

    Some newly registered users may have experienced issues logging in to the management console between 13:00 UTC on 17 August 2026 and 14:00 UTC on 18 August 2026.

Major

Partial InfiniBand unavailability

Started
Sat, Aug 15, 2026, 06:25:42 PM
Updated
Sat, Aug 15, 2026, 10:27:30 PM
Resolved
Sat, Aug 15, 2026, 09:43:06 PM
Duration
3h 17m
  1. resolved

    This incident has been resolved.

  2. investigating

    We are currently investigating this issue.

Major

External VPC connectivity issues

Started
Wed, Aug 12, 2026, 01:30:52 PM
Updated
Wed, Aug 12, 2026, 03:23:49 PM
Resolved
Wed, Aug 12, 2026, 01:56:33 PM
Duration
25m
  1. resolved

    This incident has been resolved.

  2. monitoring

    According to our metrics, the situation with VPC has stabilised.

  3. identified

    We are investigating an issue with external VPC connectivity

None

Creation of new VMs is broken

Started
Wed, Aug 5, 2026, 02:27:20 PM
Updated
Wed, Aug 5, 2026, 03:45:34 PM
Resolved
Wed, Aug 5, 2026, 03:45:34 PM
Duration
1h 18m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    Due to issue with internal services the creation of new VM and other operations may be affected. We are investigating the issue.

Major

Network issues

Started
Mon, Jul 27, 2026, 06:30:09 PM
Updated
Mon, Jul 27, 2026, 08:03:14 PM
Resolved
Mon, Jul 27, 2026, 08:03:14 PM
Duration
1h 33m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. investigating

    We are currently investigating this issue.

Major

[eu-north1] Network timeouts affecting multiple services

Started
Wed, Jul 22, 2026, 03:00:00 AM
Updated
Wed, Jul 22, 2026, 04:00:16 PM
Resolved
Wed, Jul 22, 2026, 03:00:00 PM
Duration
12h
  1. resolved

    The eu-north1 region experienced network issues that may have affected the operation of several services. The issue has been resolved, and all services are operating normally.

Major

InfiniBand switch failure affecting GPU workloads in the eu-north1-c fabric in the eu-north1 region

Started
Tue, Jul 14, 2026, 10:10:18 PM
Updated
Tue, Jul 14, 2026, 10:32:34 PM
Resolved
Tue, Jul 14, 2026, 10:32:34 PM
Duration
22m
  1. resolved

    This incident has been resolved.

  2. investigating

    We are currently investigating this issue.

Minor

Managed SkyPilot OIDC Login is unavailable

Started
Fri, Jul 3, 2026, 02:50:15 PM
Updated
Fri, Jul 3, 2026, 02:56:34 PM
Resolved
Fri, Jul 3, 2026, 02:50:15 PM
Duration
0m
  1. resolved

    Managed SkyPilot OIDC Login was unavailable since 2 of July. The problem has been identified and resolved.

Major

Monitoring, Object Storage and Token Factory services are partially unavailable

Started
Wed, Jul 1, 2026, 10:33:53 PM
Updated
Thu, Jul 2, 2026, 12:17:26 AM
Resolved
Thu, Jul 2, 2026, 12:17:26 AM
Duration
1h 43m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring results.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are currently experiencing partial unavailability of our Monitoring, Object Storage, Token Factory services. Our team is actively investigating the issue and working towards a resolution. We will provide further updates as soon as more information becomes available.

Minor

New virtual machines are not being created

Started
Tue, Jun 30, 2026, 01:24:15 PM
Updated
Tue, Jun 30, 2026, 01:28:29 PM
Resolved
Tue, Jun 30, 2026, 01:28:29 PM
Duration
4m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

Major

Object Storage service partially unavailable in US-CENTRAL1 region

Started
Wed, Jun 24, 2026, 02:08:04 PM
Updated
Wed, Jun 24, 2026, 03:44:50 PM
Resolved
Wed, Jun 24, 2026, 03:44:50 PM
Duration
1h 36m
  1. resolved

    The Object Storage service in the US-CENTRAL1 region has been fully restored and is operating normally. The root cause has been identified, and corrective measures are in place.

  2. monitoring

    The Object Storage service in the US-CENTRAL1 region has recovered and is operating normally. We are monitoring to confirm stability. Root cause analysis is ongoing

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are investigating an outage affecting the Object Storage service in the US-CENTRAL1 region.

Minor

One InfiniBand switch failure

Started
Tue, Jun 16, 2026, 08:02:39 PM
Updated
Tue, Jun 16, 2026, 08:34:45 PM
Resolved
Tue, Jun 16, 2026, 08:34:45 PM
Duration
32m
  1. resolved

    This incident has been resolved.

  2. identified

    One InfiniBand switch in the fabric-3 cluster is down.

Minor

Network Connectivity Issues

Started
Mon, Jun 15, 2026, 06:27:57 PM
Updated
Mon, Jun 15, 2026, 06:49:11 PM
Resolved
Mon, Jun 15, 2026, 06:49:11 PM
Duration
21m
  1. resolved

    Connectivity issues are gone now. Intermittent failure is being investigated in the background with the uplink provider, while the Nebius Netowrking team continues to monitor the link closely.

  2. investigating

    We have noticed that there have been problems with the connection latency to external addresses in eu-north1.

None

Compute instances startup issues

Started
Wed, Jun 10, 2026, 08:56:13 PM
Updated
Wed, Jun 10, 2026, 11:29:09 PM
Resolved
Wed, Jun 10, 2026, 11:28:59 PM
Duration
2h 32m
  1. resolved

    This incident has been resolved.

  2. investigating

    We're currently investigating an issue affecting Compute instances startup. Some requests to create or start instances may fail. Already-running instances are not affected. Our engineering team is actively investigating.

Minor

Some public IPs unreachable in eu-north1

Started
Tue, Jun 9, 2026, 10:30:00 AM
Updated
Tue, Jun 9, 2026, 01:25:28 PM
Resolved
Tue, Jun 9, 2026, 10:30:00 AM
Duration
0m
  1. resolved

    Some of public IPs became unreachable.

Major

Network Connectivity Issues

Started
Thu, Jun 4, 2026, 09:46:26 AM
Updated
Thu, Jun 4, 2026, 11:14:49 AM
Resolved
Thu, Jun 4, 2026, 11:14:49 AM
Duration
1h 28m
  1. resolved

    This incident has been resolved.

  2. monitoring

    The issue has been resolved, and affected services have recovered. The situation continues to be monitored to ensure service stability.

  3. investigating

    An issue with Internet connectivity in the data center has been detected. Impact: - Logs and metrics from virtual machines are not being delivered. - Object Storage is currently unavailable from internet. - Container registry is currently unavailable from internet. - Additional services relying on external connectivity may be affected. The issue is under investigation.

Minor

Unable to allocate new public IPv4 addresses in eu-north1

Started
Tue, Jun 2, 2026, 10:53:19 AM
Updated
Wed, Jun 3, 2026, 11:06:18 AM
Resolved
Wed, Jun 3, 2026, 11:06:18 AM
Duration
1d
  1. resolved

    This incident has been resolved.

  2. monitoring

    Public IPv4 address capacity has been restored in eu-north1, and new public IPv4 addresses can be allocated to workloads again. We are monitoring the service to confirm full recovery before resolving this incident.

  3. identified

    We have identified the cause: the pool of available public IPv4 addresses in eu-north1 is currently exhausted, which is why new public IPv4 addresses cannot be allocated to workloads. We are reclaiming and reallocating addresses to restore allocation capacity. Workloads that already have a public IPv4 address assigned remain unaffected. We will provide a further update once new allocations are succeeding.

  4. investigating

    We are investigating an issue in eu-north1 affecting Virtual Private Cloud (Networking). New public IPv4 addresses cannot currently be allocated to workloads. Customers may be unable to assign a public IP when creating or modifying resources — for example, attaching a public IP to a virtual machine or load balancer in this region. Resources that already have a public IPv4 address assigned are not affected and continue to operate normally. We will provide an update as we learn more.

None

Power issues

Started
Fri, May 29, 2026, 09:22:00 PM
Updated
Fri, May 29, 2026, 10:20:19 PM
Resolved
Fri, May 29, 2026, 09:22:00 PM
Duration
0m
  1. resolved

    Several servers were rebooted.

Minor

Unable to perform operations on a small subset of virtual machines

Started
Tue, May 19, 2026, 01:45:19 PM
Updated
Tue, May 19, 2026, 03:40:15 PM
Resolved
Tue, May 19, 2026, 03:40:15 PM
Duration
1h 54m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

Minor

InfiniBand performance degradation

Started
Wed, May 13, 2026, 06:45:28 PM
Updated
Wed, May 13, 2026, 09:05:05 PM
Resolved
Wed, May 13, 2026, 09:05:05 PM
Duration
2h 19m
  1. resolved

    This incident has been resolved.

  2. investigating

    We are investigating reduced InfiniBand fabric performance affecting GPU workloads in the uk-south1 region. Customers may observe lower throughput and slower distributed training jobs.

None

Nebius console is unavailable

Started
Thu, May 7, 2026, 09:03:44 PM
Updated
Thu, May 7, 2026, 09:28:03 PM
Resolved
Thu, May 7, 2026, 09:28:03 PM
Duration
24m
  1. resolved

    Issue resolved 21:10.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    Nebius console is unavailable

Major

Managed Kubernetes operations can take longer than expected

Started
Wed, May 6, 2026, 12:39:30 PM
Updated
Thu, May 7, 2026, 07:45:47 AM
Resolved
Thu, May 7, 2026, 07:45:47 AM
Duration
19h 6m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and the fix is being implemented

  4. investigating

    Managed Kubernetes operations can take longer than expected, leading to delays or timeouts. Deletion operations are particularly impacted. The team is currently investigating the issue.

Major

Partial unavailability of external models in Token Factory

Started
Wed, Apr 29, 2026, 03:36:38 PM
Updated
Thu, Apr 30, 2026, 08:05:26 AM
Resolved
Thu, Apr 30, 2026, 08:05:26 AM
Duration
16h 28m
  1. resolved

    The external provider has restored operations. All models are now available.

  2. investigating

    The following serverless models are unavailable due to external provider downtime. Qwen/Qwen3-235B-A22B-Thinking-2507-fast Qwen/Qwen3-Next-80B-A3B-Thinking-fast Qwen/Qwen3.5-397B-A17B-fast deepseek-ai/DeepSeek-V3.2-fast openai/gpt-oss-120b-fast

Minor

Partial degradation of Dedicated Endpoints in Token Factory

Started
Fri, Apr 24, 2026, 09:46:41 AM
Updated
Fri, Apr 24, 2026, 12:22:40 PM
Resolved
Fri, Apr 24, 2026, 10:30:09 AM
Duration
43m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

Minor

TokenFactory DataLab unavailability

Started
Mon, Apr 20, 2026, 07:26:31 AM
Updated
Tue, Apr 21, 2026, 09:15:15 AM
Resolved
Tue, Apr 21, 2026, 09:15:15 AM
Duration
1d 1h
  1. resolved

    This incident has been resolved.

  2. monitoring

    Most of Data Lab functionality is restored. Data filtering functionality is disabled until future updates.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are currently investigating this issue.

Minor

Metrics for VMs are unavailable

Started
Mon, Apr 20, 2026, 08:05:12 AM
Updated
Mon, Apr 20, 2026, 08:53:33 AM
Resolved
Mon, Apr 20, 2026, 08:30:13 AM
Duration
25m
  1. resolved

    Since 8:30 back to normal.

  2. identified

    The issue has been identified and a fix is being implemented.

Minor

TokenFactory — Some Serverless Models Partially Unavailable in us-central1 Region

Started
Wed, Apr 15, 2026, 08:50:16 AM
Updated
Wed, Apr 15, 2026, 10:26:17 AM
Resolved
Wed, Apr 15, 2026, 10:26:17 AM
Duration
1h 36m
  1. resolved

    This incident has been resolved.

  2. monitoring

    Impact is mitigated and we are monitoring the situation

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    Users may experience issues when working with the following serverless models in the us-central1 region: - Qwen/Qwen3.5-397B-A17B - MiniMaxAI/MiniMax-M2.5 We are currently investigating the issue and will provide updates as more information becomes available.

Minor

Degraded logs, metrics and audit trails availability

Started
Fri, Apr 10, 2026, 02:00:00 AM
Updated
Fri, Apr 10, 2026, 08:28:49 AM
Resolved
Fri, Apr 10, 2026, 02:00:00 AM
Duration
0m
  1. resolved

    During the night we experienced issues with storage service. While writing for data was not affected (just delayed), but reading logs, accessing metrics and audit trails in console was not possible while the incident was in active stage.

Minor

Observability data partially unavailable for Dedicated Endpoints in TokenFactory

Started
Tue, Apr 7, 2026, 11:50:48 AM
Updated
Tue, Apr 7, 2026, 01:05:08 PM
Resolved
Tue, Apr 7, 2026, 01:05:08 PM
Duration
1h 14m
  1. resolved

    This incident has been resolved.

  2. monitoring

    The problem was fixed, and we are monitoring the results.

  3. investigating

    We are noticing issues with some customers viewing metrics for Dedicated Endpoints in Token Factory. We are currently investigating this issue.

Minor

Slower project and tenant creation

Started
Wed, Apr 1, 2026, 01:58:13 PM
Updated
Wed, Apr 1, 2026, 03:11:54 PM
Resolved
Wed, Apr 1, 2026, 02:57:43 PM
Duration
59m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. investigating

    We are currently investigating this issue.

Major

Managed k8s is partially unavailable for customers

Started
Thu, Mar 26, 2026, 10:20:56 AM
Updated
Thu, Mar 26, 2026, 10:57:23 AM
Resolved
Thu, Mar 26, 2026, 10:57:23 AM
Duration
36m
  1. resolved

    A fix has been implemented and we are monitoring the results

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are currently experiencing a partial unavailability of our mk8s services, which may affect some of your workloads. Our team is actively investigating the issue and working towards a resolution. We will provide further updates as soon as more information becomes available.

Major

Storage Metrics Ingestion Failure

Started
Tue, Mar 24, 2026, 11:30:00 PM
Updated
Wed, Mar 25, 2026, 06:26:29 PM
Resolved
Tue, Mar 24, 2026, 11:30:00 PM
Duration
0m
  1. resolved

    We had a problem with metrics ingestion which resulted in storage metrics not being ingested during the following intervals: - eu-west: from 14:50 CET to 19:05 CET - me-west1: from 17:00 CET to 19:05 CET - eu-west1: from 15:50 CET till 19:05 CET Our team has resolved this issue, new metrics are being ingested, but, unfortunately, data for that period is lost

Major

Observability data partially unavailable in TokenFactory

Started
Mon, Mar 23, 2026, 08:15:24 PM
Updated
Mon, Mar 23, 2026, 09:42:20 PM
Resolved
Mon, Mar 23, 2026, 09:42:20 PM
Duration
1h 26m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

Major

Power issues during planned maintenance

Started
Tue, Mar 10, 2026, 03:47:12 PM
Updated
Wed, Mar 11, 2026, 12:49:29 AM
Resolved
Wed, Mar 11, 2026, 12:49:29 AM
Duration
9h 2m
  1. resolved

    This incident has been resolved and all services and clusters should be operational now.

  2. monitoring

    Maintenance has been completed, and we do not expect any further power-related issues. We are now recovering services and closely monitoring system status.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are currently experiencing another service disruption due to ongoing on-site maintenance. Our engineers are actively working to stabilize the affected clusters and maintain service throughout the maintenance period.

  6. monitoring

    We have identified failed switches and nodes. All major services were recovered, we are now collecting faulty instances and recovering them.

  7. identified

    We are continuing to work on a fix for this issue.

  8. identified

    We are continuing to work on a fix for this issue.

  9. identified

    We are continuing to work on a fix for this issue.

  10. identified

    During planned maintenance we experienced unexpected issues with power supply. We have identified the faulty circuits and already bringing nodes that are not part of planned maintenance back to work.

Minor

Some VMs scheduling can take more than 45 minutes

Started
Thu, Mar 5, 2026, 05:49:02 PM
Updated
Thu, Mar 5, 2026, 06:30:57 PM
Resolved
Thu, Mar 5, 2026, 06:30:57 PM
Duration
41m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

Major

Power issues in us-central1

Started
Mon, Mar 2, 2026, 06:45:43 PM
Updated
Mon, Mar 2, 2026, 08:02:54 PM
Resolved
Mon, Mar 2, 2026, 08:02:54 PM
Duration
1h 17m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. monitoring

    Several racks failed.

Major

Power issues in eu-north1

Started
Thu, Feb 26, 2026, 02:40:46 PM
Updated
Fri, Feb 27, 2026, 12:56:18 AM
Resolved
Fri, Feb 27, 2026, 12:56:18 AM
Duration
10h 15m
  1. resolved

    This incident has been resolved.

  2. monitoring

    The root cause was identified, failed workloads restored.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We’re experiencing power issues in the eu-north1 region. Some resources (virtual machines, network disks and filestores) may be unavailable.

Major

Network issues in us-central1

Started
Fri, Feb 20, 2026, 10:35:03 PM
Updated
Fri, Feb 20, 2026, 11:30:20 PM
Resolved
Fri, Feb 20, 2026, 11:30:20 PM
Duration
55m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    The issue has been identified and the team is implementing a fix.

  4. investigating

    We are currently investigating the issue

Major

Batch inference unavailability in Token Factory

Started
Wed, Feb 18, 2026, 06:26:32 PM
Updated
Thu, Feb 19, 2026, 04:00:38 PM
Resolved
Thu, Feb 19, 2026, 04:00:38 PM
Duration
21h 34m
  1. resolved

    This incident has been resolved.

  2. investigating

    Batch inference is temporarily unavailable.

Major

Partial unavailability of Managed Kubernetes LoadBalancers

Started
Wed, Feb 18, 2026, 01:26:27 PM
Updated
Wed, Feb 18, 2026, 04:31:47 PM
Resolved
Wed, Feb 18, 2026, 04:31:47 PM
Duration
3h 5m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    Some Managed Kubernetes k8s LoadBalancers transitioned to the Pending state and could be temporarily unavailable. We are actively working on mitigation and clarifying the scope of the impact.

Minor

One Infiniband switch failure

Started
Mon, Feb 16, 2026, 11:44:44 PM
Updated
Tue, Feb 17, 2026, 12:02:31 AM
Resolved
Tue, Feb 17, 2026, 12:02:31 AM
Duration
17m
  1. resolved

    This incident has been resolved.

  2. monitoring

    A faulty IB switch was rebooted and sucesfully running. The team monitors the situation

  3. identified

    The issue has been identified and a fix is being implemented.

Minor

Partial loss of Infiniband connectivity

Started
Tue, Feb 10, 2026, 07:00:25 PM
Updated
Tue, Feb 10, 2026, 07:25:32 PM
Resolved
Tue, Feb 10, 2026, 07:25:32 PM
Duration
25m
  1. resolved

    The connectivity is fully restored.

  2. monitoring

    Links are back up, we are monitoring the equipment and bandwidth saturation.

  3. identified

    The switch in question has been cycled.

  4. investigating

    One of IB switches has failed. DC ops are working on restoring it.

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Details

Aliases
nebius ai, nebius cloud
Indicator
none
Path
/nebius

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