status.sambanova.ai
SambaCloud high-speed inference
All Systems Operational
This incident has been resolved.
The issue has been identified and a fix is being implemented.
SambaNova Cloud login authentication is not functional. Call with your existing API keys are fine.
E5-Mistral-7B-Instruct IS back in service
We are currently having issues with E5-Mistral-7B-Instruct down . All other models are responding fine
The issue has been resolved.
The issue has been identified and is process of recovering
SambaNova Cloud Down we are investigating the issue
The issue is now resolved. We will continue to monitor for re-occurances.
The team is actively investigating the issue .
The issue has been resolved .
All Cloud services intermittently unavailable
The Issue has been resolved. All three models are fully operational.
We are currently investigating this issue.
The incident with model gpt-oss-120b has been resolved.
Model gpt-oss-120b may return 504 for certain sequence lengths
Access to Qwen3-32B has been restored.
We are currently experiencing issues with access to Qwen3-32B.
Resolved: Llama-4-Maverick-17B-128E-Instruct partial outage is now resolved. Contact help@sambanova.ai if further details are required.
You may experience errors when accessing Llama-4-Maverick-17B-128E-Instruct via API . We are actively investigating.
The issue has been resolved and Meta-Llama-3.1-8B-Instruct response should be back to normal.
We are presently experiencing high demand impacting performance on Meta-Llama-3.1-8B-Instruct.
Between approximately 08:37 - 09:18 PDT we suffered an access interruption to Deepseek, Llama 405B, QwQ,Mistral, and Whisper. Service was restored and the root cause is known and will be corrected.
We located the issue and all services are up and available.
We are currently investigating and issue which may cause a disruption in service.
Authentication to SambaNova Cloud portal and SambaNova Developer Community Restored
Authentication into our SambaNova Cloud portal as well as Authentication into our SambaNova Developer Community are presently impacted. This will not cause an impact if your are already authenticated into those sites. It will not cause impact to any API calls. If you require immediate assistance email help@sambanova.ai.
This incident has been resolved.
DeepSeek R1 16k is available again and we are actively monitoring.
We have put 16k into maintenance mode smaller context lengths are still avialable.
Access to LlaMa 3.2 11b and 90b , and Qwen2 Audio B is restored.
We are continuing to work on a fix for this issue.
We have identified the issue and we will need to keep Llama 3.2 11B and 90B Models along with Qwen Audio in Maintenance mode. We will provide an update once we know more.
We are curently investigating an issue which may lead to errors with LlaMa 3.2 11b and 90b vision models
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have Identified the issue
We are presently debugging an issue with our Playground and API
The issue is resolved
We are currently triaging an issue with confirmed impact in India and Japan
Issue is resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.
Moving to partial outage as it is just effecting Auth
At present certain logins to the Japan based authentication services are receiving a nonce error.
This incident has been resolved.
We have identified the issue and put in a preventative measure . We will continue to monitor.
We are currently investigating the issues with Meta-Llama-3.1-405B-Instruct
This incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Llama 3.1 8B is having intermittent timeouts has been resolved.
Llama 3.1 8B is having intermittent timeouts and we are investigating.
This incident has been resolved.
Consistant service to all models is restored
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
The issue appears to have abated and we are monitoring
The issue has been identified
We are currently investigating this issue.
The issue has been resolved. Our team will monitor for further concerns.
The issue has been identified and our team is working on a fix.
Our team is looking into an issue where a few models are unresponsive in the Playground.
SambaNova Cloud endpoints (https://cloud.sambanova.ai/ and https://api.sambanova.ai/) experienced a brief service disruption and are now operational. This disruption took place starting at 3:30 PM PST and ended at 3:42 PM PST on Monday, October 1st, 2024. During this disruption, users were unable to generate queries.